LegalReferral Terms
Referral Terms
Version 1.0 · 28 September 2026
Who these terms are between
1. These terms govern the Funding11 referral reward and form an agreement between you and FND11 Ltd, company number 11722998, registered at Floor 37, One Canada Square, Canary Wharf, London E14 5AA, trading as Funding11.
2. They apply from the moment you make a referral. You do not need to sign anything, and making a referral means you accept them as they stand at that date.
3. They sit alongside our Terms of Business and Privacy Policy. Where they conflict on the subject of referrals, these terms govern.
Who is eligible
4. You may make a referral if a business of which you are a director or owner has completed a facility arranged by Funding11 and drawn the funds.
5. Eligibility does not expire and is not withdrawn because a facility has since been repaid or closed.
6. You may not make a referral if you are acting in a professional capacity as an accountant, solicitor, broker, consultant or other adviser referring clients as part of your work. Those referrals are dealt with separately, on the terms set out on the adviser page.
7. You may not refer a business in which you are a director, owner or shareholder, or a business under common control with your own.
What counts as a referral
8. A referral is made when you give us the name of a business and a means of contacting it, by telephone or email, to whoever at Funding11 handled your own case. There is no form and nothing to submit.
9. We must receive the referral before we have had any substantive contact with that business. Where a business is already in our records as a lead, a prospect or a live case, no reward is payable, and we will tell you so.
10. Where two people refer the same business, the reward is payable to the first, by the time we received the referral.
11. A referral remains attributable to you for as long as that business is a client of Funding11. There is no window and no expiry. If we could not help a business when you referred it and fund it two years later, the reward is still yours.
12. You must have the referred business's permission before giving us their details, and you must tell them you may be paid if they take a facility.
What is paid, and when
13. The reward is a fixed amount per completed facility, not a percentage:
£500 a facility secured on property, including bridging and portfolio facilities, at any amount
£250 an unsecured facility of £30,000 or more, including a business loan and a revolving credit line
£80 an unsecured facility below £30,000
£80 a business credit card, at any limit
14. The amount is determined by the facility actually completed, not the amount applied for or offered. Where a business applies for £40,000 and completes at £25,000, the £80 rate applies.
15. For an unsecured or secured facility, the reward becomes payable thirty days after the facility completes and the funds are drawn. Approval alone does not trigger it.
16. For a business credit card, the reward becomes payable thirty days after the referred business makes its first transaction or drawdown on the facility. Approval and activation alone do not trigger it.
17. Where a referred business completes more than one facility, a reward is payable on each of them, whenever they happen. A business that takes a card this year and a loan next year earns a reward on both.
18. No reward is payable where Funding11 receives no commission or fee on the facility.
19. Payment is made by bank transfer. We will contact you when the reward falls due to arrange it. We do not hold your account details and will not ask for them before that point.
Fair use
20. We may decline to pay a reward, or suspend eligibility, where a referral is made without the referred business's knowledge, where details have been obtained improperly, or where the arrangement is being used as a business rather than as an occasional referral.
21. We will give a reason where we decline, in writing, at the point we decline it.
If a facility is cancelled or unwound
22. Where a facility is cancelled, rescinded or unwound within the thirty day period, no reward becomes payable.
Tax
23. The reward is paid gross. Funding11 deducts nothing from it, and declaring it is your responsibility.
24. Funding11 does not give tax advice and nothing on this page or in these terms is tax advice. If you are unsure how to treat the payment, ask your accountant.
25. Funding11 is not registered for VAT and does not pay VAT on these rewards. If you are VAT registered and consider the reward to be consideration for a supply, that is a matter for you and your accountant.
What this arrangement is not
26. Making a referral does not make you an agent, employee, partner or representative of Funding11, and you must not present yourself as one.
27. You must not give the referred business any indication of whether funding will be available, on what terms, at what rate, or from whom. Funding11 makes no commitment to a business because you referred it.
28. Funding11 arranges commercial finance for business purposes only. That means limited companies and limited liability partnerships, and, on finance secured on property, an individual borrowing wholly or predominantly for the purposes of a business or investment activity carried on by that individual. It is not authorised or regulated by the Financial Conduct Authority and does not arrange regulated consumer credit in any form.
29. You must not refer anyone seeking to borrow in a personal capacity. This includes personal loans, mortgages or remortgages on a home, car finance in an individual's name, personal credit cards, debt consolidation, and any borrowing secured on a property that someone lives in. No reward is payable on a referral of that kind and no case of that kind will be progressed, whoever refers it.
30. Finance for a business secured on an investment property is commercial lending and is within scope, whether the property is held in a company or in an individual's name. The distinction is who is borrowing and for what purpose, and whether it is a property they live in.
31. You must not advertise the reward, offer it onward, or hold yourself out as a source of business finance.
Data
32. We will hold the referred business's details and process them as set out in our Privacy Policy. We will tell them, at first contact, that they were referred and by whom.
33. We will keep you informed of whether a referral is progressing, and when a reward becomes payable. We will not tell you what is in their case: not what they applied for, not what they were offered, not their figures, and not the reason a case did not complete. That is theirs.
Changes and disputes
34. We may change these terms or withdraw the arrangement at any time. Referrals already made are honoured on the terms in force when we received them.
35. Nothing in these terms limits liability for fraud or for anything that cannot be limited at law.
36. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
37. If you are unhappy with how a referral has been handled, our Complaints Procedure applies.
FND11 Ltd, trading as Funding11. Company number 11722998.
Registered office: Floor 37, One Canada Square, Canary Wharf, London E14 5AA, United Kingdom.
compliance@funding11.com · 0203 475 9299